Nore Road Counselling

       Tel:   01275 316736

      Mob: 07709 865614

     email: jane@noreroadcounselling.co.uk

The Aim of Counselling
I will provide a confidential ,non-judgemental safe space for you to explore your thoughts and feelings. I will assist your learning, healing, understanding and growth. I will not tell you what to do but will instead help you to discover your solutions and /or your way forward.

Record keeping
I keep brief written notes of our sessions together and adhere to the Data Protection Act 1998 so all records of my clients are kept confidentially in a locked filing cabinet. At the end of our work my notes will be stored securely for a period of 5 years. After that time they will be destroyed by secure shredding.


Cancellation and Holidays
I will always aim to give my clients as much notice as possible of any holidays ,training workshops, conferences or illness that might prevent my availability at the time/day of our scheduled session. I will always try and offer an alternative arrangement. 
Sessions will not take place if I consider  the client is under the influence of alcohol or drugs.
I will need 24 hours notice of cancellation or rescheduling a session and reserve the right to charge a fee of £20  with less than 24 hours notice or non attendance to a session.

Insurance
I hold both Public Liability and Professional Indemnity insurance.
I am registered with the Information Commissioners Office  registration number :

BACP
As part of practicing ethically,all counselling sessions are inline with the British Association of Counsellors and Psychotherapists (BACP) ethical framework which can be viewed at www.bacp.co.uk

Confidentiality
Our work together is confidential and remains within our counselling room. However there are a couple of exceptions to this. In order for me to provide the best counselling service possible and to comply with the BACP ethical standards, I attend supervision on a regular basis. However my client’s identity is always kept anonymous.
In certain circumstances I may have to make exceptions to the general rule of confidentiality.
1 .If I feel there is a serious risk of harm to yourself or others.
2.When I cannot contact you and suspect you are in danger.
3.Where there is a legal requirement to disclose information. This could be that it has been ordered by a court or because the law requires information to be passed on without consent.

ABOUT COUNSELLING